#TIMELESS SKIN CARE SHIPPING HOW TO#

#TIMELESS SKIN CARE SHIPPING HOW TO#

If in doubt, please contact us at the following e-mail address: will provide you with tips on how to quickly and easily make a complaint.

In the case of payment by credit card, the refund will be made to the card. If the complaint is found to be unjustified, we will provide you with a detailed justification of the decision made and send the product back at our expense within 14 working days.If the complaint is decided in favor, within 7 working days from the date of making the decision, we will compensate the costs incurred by you by: repairing the complained product, sending a new product or refund. Within 14 days of receiving the package, we will inform you by e-mail or telephone about the result of the complaint procedure.Send us the product you want to complain about, enclosing a written statement in which you describe the detailed reasons for the complaint, the form of compensation, as well as the return address and account number to which the refund is to be made (depending on the decision made by the store).If the purchased product turns out to have manufacturing defects or is not as described, please follow the complaint procedure below: If the packaging has visible external damage, we recommend that you refuse to accept the package and then contact us by e-mail: paying the amount on delivery and confirming receipt of the package, it is possible to open the package in the presence of the courier - in the event of non-compliance, a discrepancy report is prepared, which is the basis for a complaint. Biossance has scientifically-proven clean skincare products pioneering the sustainable and vegan beauty movement.Before accepting the parcel, always check that it has not been damaged in transport. Browse our diverse collection to address your specific needs, whether you’re looking to minimize pores and redness, reduce the look of fine lines and wrinkles, prevent acne breakouts, or revive dull, dry skin. Our Squalane + Vitamin C Rose Oil delivers weightless hydration to brighten, firm, and even skin tone and texture. Our 100% Squalane Oil is a weightless, multitasking oil that locks in essential moisture for incredible hydration, giving you softer and smoother skin. Not sure where to start? Explore our bestsellers our customers depend on. With ingredients including the ultra-hydrating Squalane, anti-aging Bakuchiol, skin conditioning Bamboo Extract, and more, your skin will flourish and thrive with instantly noticeable results. Formulated the Biossance way, all of the non toxic skincare products across our collections are developed from a select set of clean and effective vegan skin care ingredients, each of which offer unique benefits to skin.

From our best-selling customer favorites to limited edition gift sets and essentials, you’ll find just what you need to protect and treat your skin no matter your specific skin needs. Each item in our diverse selection of clean skincare products have been formulated to effectively give users of all skin types lasting, clinically proven results for radiant, youthful skin. At Biossance, we are committed to providing unique collections of high quality, nourishing products that are safe and healthy for your body, packaged and produced using methods that protect and honor the environment. Now, finding sustainable, eco-friendly, and clean skincare products has never been easier.

Timeless skin care shipping